Northern Ireland Alcohol and Drugs Alliance: Service users experience during lockdown 2020 (Northern Ireland Alcohol and Drugs Alliance)

As part of the public health response to the Covid-19 pandemic, stringent restrictions on physical contact introduced by the government, required organisations to reduce one to one contact to a minimum. For drug and alcohol services, this meant putting in place emergency response plans to ensure that service user needs continued to be met. This often called for evolving new ways of working to comply with national guidance while maintaining communication. Among the challenges for service organisations was the unparalleled nature of Covid-19, the fact that no examples of good practice existed and determining how people experiencing issues related to alcohol or drugs were being affected by the health pandemic.

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